Website Care and Support Without the Tech Overwhelm
Reliable, one-on-one help keeping your Squarespace website accurate, polished, and working for your business as it grows.
Whether you need help with an occasional update or ongoing support each month, Nutmeg Web Design gives you a trusted place to turn for content changes, design improvements, troubleshooting, SEO updates, and strategic guidance.
Flexible support options
Direct one-on-one communication
No long-term contract required
Already have a Squarespace website? You do not have to manage every update yourself.
Find Your Support OptionMonthly Website Care That Grows With Your Business
Monthly support gives you dedicated time for website updates, routine checks, SEO improvements, and strategic guidance without needing to request a new estimate every time something changes.
Choose the level of support that best matches how often your website needs attention.
Essentials Care
Reliable monthly support for keeping an established website accurate, functional, and polished.
For routine text, image, and website content updates.
- Up to two hours of website updates each month
- Monthly site speed and mobile responsiveness check
- Broken link and navigation review
- SSL and basic website health monitoring
- Email support during business hours
Small businesses with a working website that needs occasional monthly attention and dependable support.
Growth Care
Ongoing content, SEO, and website support for businesses actively improving their online presence.
For recurring content, SEO, and website improvements.
- Up to five hours of monthly content updates
- Blog post and service page content uploads
- Monthly title tag, meta description, and alt text updates
- Monthly website analytics snapshot
- Clear, actionable performance recommendations
- One 30-minute strategy call each quarter
Businesses that regularly add content and want their website to become more useful, visible, and effective over time.
Premium Partner Care
Higher-level website, SEO, and content support for businesses that treat their website as an active growth tool.
For advanced improvements, strategy, and priority support.
- Up to eight hours of website support each month
- Advanced tweaks and small design improvements
- Keyword planning and ongoing SEO strategy
- Website content and blog calendar planning
- Quarterly user experience and navigation review
- Conversion path review and website roadmap
- Priority turnaround and phone support
Businesses that want a consistent, invested website partner supporting both day-to-day needs and long-term growth.
Not sure which package fits?
Start with how often your website changes and the type of help you expect to need each month.
Basic updates, website checks, and dependable support.
Regular content updates, search improvements, and insights.
Higher-level support, planning, reviews, and faster service.
Tell me what your website needs help with.
I will review your request and recommend the most practical package based on your website, update frequency, and current goals.
Clear Terms. No Confusing Fine Print.
Website support should feel straightforward. These guidelines explain how monthly care packages work, how time is tracked, and what happens when your request falls outside your selected plan.
Month-to-Month Support
Monthly website care packages are billed on a month-to-month basis. You are not required to sign a long-term contract.
Monthly Hours
Each package includes a set number of support hours for that billing month. Time may be used for approved website updates, checks, troubleshooting, and included services.
Hours Do Not Accumulate
Monthly hours are reserved for your business during the current billing period. Unused time does not continue accumulating from one month to the next.
Additional Support Time
When a request requires more time than your package includes, you will be notified before additional work begins.
Support for an existing Squarespace website.
Website care packages are intended to maintain, update, and improve an established website. The exact work completed depends on your package, available monthly time, and the scope of each request.
Typically Included
- Updating existing text and images
- Uploading approved blog or service content
- Making small layout adjustments
- Checking links and mobile display
- Updating basic SEO information
- Troubleshooting existing website features
- Providing Squarespace guidance and recommendations
Not Included as Monthly Care
- Building a completely new website
- Full or partial website redesigns
- Creating several new pages at once
- Major custom coding or outside development
- Brand design, logos, or full visual identity work
- Photography, video production, or original graphics
- Third-party platform fees, hosting, or domain renewals
Billing, access, and ownership
Monthly Payment
Monthly package fees are paid in advance so your support time can be reserved for the upcoming billing period.
Website Access
You retain access to your Squarespace website and may continue making your own edits while enrolled in a support plan.
Website Ownership
You retain ownership of your website and content if you cancel your monthly care package.
Third-Party Costs
Squarespace subscriptions, domains, email services, plugins, and other third-party costs remain the client’s responsibility.
Requests are completed based on available package time, project priority, and the information or materials supplied by the client. Turnaround times may vary depending on the size and complexity of the request.
Questions About Website Care?
Here are answers to common questions about monthly care plans, hourly support, turnaround times, website access, and the types of requests Nutmeg Web Design can help with.
Do I need a monthly website care package?
Not necessarily. A monthly package is helpful when your website needs regular updates, content uploads, SEO improvements, routine checks, or ongoing guidance.
When you only need occasional help, pay-as-you-go support or a VIP Website Day may be a better fit.
Do you only provide support for websites you designed?
No. Support may be available for an existing Squarespace website even when it was built by another designer or created by the business owner.
I may need to review the website before confirming the best support option, especially when there are custom features, unusual integrations, or significant structural issues.
What kinds of website updates can you complete?
Common requests include updating text and images, fixing links, adding approved content, adjusting page layouts, improving mobile formatting, updating calls to action, editing navigation, and completing basic SEO fields.
Larger requests, such as several new pages or a significant redesign, may require a separate project estimate.
How do I submit a website update request?
Submit your request through the website service request form and include the page, change, content, images, and deadline when applicable.
Clear instructions and complete materials help the work move faster and reduce the amount of support time needed.
Submit a Service RequestHow quickly will my request be completed?
Turnaround depends on the size of the request, the selected support package, current availability, and whether all required materials have been provided.
Smaller requests may be completed quickly, while larger or more involved updates may require additional scheduling. You will receive an expected timeline before work begins.
Do unused monthly support hours roll over?
No. Monthly support hours are reserved for your business during the current billing period and do not accumulate from one month to the next.
This helps keep scheduling predictable and ensures time remains available for active monthly clients.
What happens if I need more time than my package includes?
I will let you know when a request is expected to exceed your available monthly time. Additional approved work is billed at $55 per hour.
You may also choose to move the remaining work into the next billing period when the request is not urgent.
Can I switch to a different monthly package?
Yes. Your support needs may change as your business grows. Package changes can usually be made for an upcoming billing period, subject to availability.
I can recommend a more appropriate plan when your current package regularly includes too much or too little time.
Can I cancel my monthly website care package?
Yes. Monthly packages are offered without a long-term contract. Written notice must be provided at least 30 days before cancellation.
You retain ownership and access to your Squarespace website after the support package ends.
Will I still be able to update my website myself?
Yes. You retain access to your Squarespace website and may continue making your own updates.
Monthly support simply gives you a trusted person to handle the changes you do not have time to complete, do not feel comfortable making, or would prefer to delegate.
Are Squarespace, domain, and email fees included?
No. Squarespace subscriptions, domains, email accounts, paid extensions, scheduling tools, and other third-party services are billed separately by their respective providers.
Monthly care pricing covers the website support services provided by Nutmeg Web Design.
What if my website needs a full redesign?
Monthly support is intended for maintaining and improving an existing website. When the structure, design, or content needs a significant overhaul, a website refresh or new website project may be more practical.
I will explain the options and provide separate pricing before recommending a larger project.
Explore Website Refresh ServicesSend your website list and get a clear recommendation.
Share what you need help with, and I will recommend hourly support, a VIP Website Day, or the monthly package that makes the most sense.