Website Care & Support Packages

Flexible options to keep your Squarespace site polished, secure, and designed to grow.

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Pay-As-You-Go Support

For those who need occasional help with updates, quick fixes, or site tweaks, our ad-hoc support option gives you flexibility without commitments.

$55 an hour

Schedule Your Support
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VIP Day – Up to 6 Hours

Get a full day of focused site work. Design refreshes, major updates or content overhaul, completed virtually in one block, so you can check it off and move on.

$350

Book Your VIP Day
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Looking for consistent site care that works as your business grows? Choose a monthly retainer and save with each tier.

Monthly Support Packages

Essentials Care

Price: $75 per month


What’s Included:

  • Up to 2 hours/month of website updates (text/images)

  • Monthly performance check: site speed + mobile responsiveness

  • Broken link and navigation check

  • Secure site monitoring (SSL & basic health)

  • Email support (within business hours)

    Why It Works: Ideal for small businesses who already have a working site but need regular care.

Growth Care

Price: $175 per month


What’s Included:
Everything in Essentials, plus:

  • Up to 5 hours/month of content updates (new blog posts, service pages)

  • Monthly SEO basics: title tags, meta descriptions, alt text

  • Monthly analytics snapshot and actionable insights

  • One 30-minute strategy call per quarter


    Why It Works: Great for businesses that want to actively grow and improve their site’s performance.

Premium Partner Care

Price: $325 per month


What’s Included:
Everything in Growth, plus:

  • Up to 8 hours/month of updates (advanced tweaks, micro-design changes)

  • SEO + content strategy (keyword planning, blog calendar)

  • Quarterly full review: UX/navigation, conversion paths, roadmap

  • Priority turnaround and phone support


    Why It Works: For businesses that view their website as a major growth engine and want an invested partner.

Schedule Your Support

Additional Notes

  • Month-to-month commitment (cancel anytime with 30 days’ notice).

  • Hours roll over only within month, not beyond.

  • Additional work outside allocated hours billed at hourly rate (e.g., $55/hr).

  • Packages are for support only. Not for full or partial website builds.

Frequently Asked Questions

  • Each package includes website updates, security checks, performance monitoring, and ongoing support for content or design edits. Depending on your plan, we can also handle SEO updates, blog uploads, and site maintenance to keep everything running smoothly.

  • Think of your website like a car - it needs regular care to run efficiently. Without updates, plugins can break, links can fail, and SEO performance can drop. Our support packages keep your site secure, functional, and optimized so you can focus on running your business.

  • We perform routine updates monthly, with additional updates as needed (for example, when Squarespace releases new features or if you request content changes).

  • Absolutely! You’ll always have full access to your site. The care plan simply adds an extra layer of support for anything you don’t want to handle, like technical maintenance or troubleshooting.

  • No problem. We’ll let you know before any out-of-scope work begins, and you can choose to add it as a one-time service or upgrade your plan.

  • If you make frequent updates or want ongoing blog or SEO help, the higher-tier plans are your best fit. If you just need peace of mind and occasional maintenance, the basic plan covers the essentials.

  • You’ll retain full ownership of your website, but ongoing updates, backups, and support will stop. You can rejoin at any time if you need future assistance.

  • No. Hosting and domain management remain through Squarespace, Google, or your current provider. However, we can help you troubleshoot or renew them as part of your support time.

  • We track time in 15-minute increments to ensure you get the most out of your plan. Any unused hours roll over for 30 days so you don’t lose value.

  • We offer personalized, one-on-one support with no ticketing systems or long wait times. You’ll always work directly with our Connecticut-based team, so your site stays polished, secure, and ready to impress.